Closet Cache – Terms and Conditions

Effective Date: June 6th 2025

Welcome to Closet Cache (“Closet Cache”, “we”, “us”, or “our”). These Terms and Conditions ("Terms") govern your access to and use of the website located at [https://www.closetcache.shop] (the “Site”) and any services provided through the Site, including local resale listings, purchases, and deliveries (collectively, the “Services”).

Please read these Terms carefully before using our Services. By accessing or using any part of the Site, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using Closet Cache, you represent and warrant that you meet these requirements.

2. Account Registration

To list or purchase items, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information;

  • Maintain the confidentiality of your account credentials;

  • Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Marketplace Model

Closet Cache is a peer-to-peer marketplace for local Bloomington-Normal community members only. Users can list pre-owned clothing and electronics for sale.

3.1 Seller Obligations:

  • Items must be in functional, clean, and resalable condition.

  • Sellers must accurately describe all items.

  • No counterfeit, illegal, hazardous, or recalled items are allowed.

  • Sellers are responsible for ensuring they have the right to sell the items.

3.2 Buyer Acknowledgements:

  • All items are sold “as-is.” We do not guarantee condition, performance, or brand authenticity beyond our grading process.

  • You acknowledge items are second-hand and may show signs of wear.

4. Closet Cache Quality Review

All items undergo a preliminary quality grading process. However, Closet Cache is not liable for:

  • Discrepancies in product condition not reasonably detectable;

  • Product failures or incompatibilities after resale;

  • Misrepresentations made by sellers despite our efforts.

We may remove listings or suspend users who violate these policies.

5. Fees, Payments, and Refunds

  • Prices are set by sellers, but Closet Cache may apply service or processing fees.

  • Payments are processed via a secure third-party provider.

  • Sales are final unless the item is materially different from its listing or not delivered as agreed.

Refunds must be requested within 3 days of delivery. Closet Cache reserves the right to determine refund eligibility.

6. Shipping and Delivery

We offer:

  • Same-day local delivery in the Bloomington-Normal area.

  • Nationwide shipping for eligible items.

Shipping times are estimates only. We are not liable for delays beyond our control.

7. Prohibited Uses

You agree not to:

  • Use the Site for illegal or unauthorized purposes;

  • Post harmful, offensive, or misleading content;

  • Interfere with other users or the operation of the Site;

  • Attempt to hack, breach, or reverse-engineer our systems.

We may suspend or terminate access for any conduct we find harmful or unlawful.

8. Intellectual Property

All content on the Site (logos, graphics, text, etc.) is owned by Closet Cache or licensed to us. You may not reproduce or distribute any material without written permission.

9. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including:

  • Accuracy of product descriptions;

  • Continuous, error-free operation;

  • Suitability or merchantability of items listed.

Use of the platform is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Closet Cache and its affiliates, officers, and agents shall not be liable for:

  • Indirect, incidental, special, or consequential damages;

  • Any damages resulting from use or inability to use the Site;

  • Losses related to buyer/seller disputes.

Our liability is capped at the greater of $100 or the amount paid to Closet Cache for the disputed transaction.

11. Indemnification

You agree to indemnify and hold harmless Closet Cache, its officers, directors, and employees from any claims, damages, liabilities, and costs arising from:

  • Your violation of these Terms;

  • Your use of the Site or Services;

  • Items you sell or purchase on the platform.

12. Termination

We reserve the right to suspend or terminate access to our Services at any time, for any reason, without notice. Upon termination, your right to use the Site will immediately cease.

13. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in McLean County, Illinois.

14. Modifications to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with an updated effective date. Continued use after changes constitutes acceptance.

15. Contact Us

If you have any questions or concerns, please contact us at:
tristan@closetcache.shop
Bloomington-Normal, IL