Closet Cache-Shipping Policy

Effective Date: June 6th 2025

Closet Cache offers both local same-day delivery in the Bloomington-Normal area and nationwide shipping across the U.S.

Local Delivery

  • Eligibility: Available for customers within the Bloomington-Normal area.

  • Cost: Free for Premium members; flat rate for others.

  • Timing: Orders placed before 2 PM CST qualify for same-day delivery; others will be delivered next business day.

  • Requirements: Accurate delivery address and contact number must be provided.

Closet Cache is not responsible for delivery delays due to:

  • Inaccurate address information;

  • Inability to reach the customer upon delivery;

  • Force majeure (e.g., weather, road closures).

Nationwide Shipping

  • Carriers: USPS, UPS, or FedEx (depending on size, weight, and destination).

  • Fulfillment Time: Orders ship within 1–3 business days.

  • Shipping Fees: Calculated at checkout or flat rate depending on the item.

  • Tracking: Provided via email after shipment.

Lost or Damaged Packages

Closet Cache is not liable for lost or damaged packages after they leave our fulfillment center. If you encounter a problem, please contact us and we will do our best to assist with a claim.