Closet Cache – Privacy Policy

Effective Date: June 6th 2025
Last Updated: June 6th 2025

Closet Cache (“Closet Cache,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, services, and platform located at [https://www.closetcache.shop] (the “Site”).

By accessing or using Closet Cache, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide:

  • Account Information: Name, email address, phone number, delivery address, and password.

  • Transaction Data: Payment details (processed through third-party providers), item listings, purchase history.

  • Support and Communications: Inquiries, emails, reviews, or other feedback.

1.2 Automatically Collected Data:

  • Device & Log Info: IP address, browser type, operating system, and access times.

  • Usage Data: Pages visited, features used, clicks, and navigation behavior.

  • Location Data: If location permissions are enabled, we may collect approximate geolocation for local delivery or community-based access.

1.3 Cookies and Similar Technologies:

We use cookies and tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser.

2. How We Use Your Information

We use your data to:

  • Provide and manage your account and transactions;

  • Authenticate your identity and prevent fraud;

  • Facilitate local delivery and communication between buyers and sellers;

  • Improve and optimize our website and services;

  • Send service updates, promotional offers (opt-in only), and support communications;

  • Enforce our Terms of Service and protect legal rights.

3. How We Share Information

We do not sell your personal data. We only share your information in the following situations:

  • With Service Providers: For payment processing (e.g., Stripe, PayPal), hosting, delivery logistics, and marketing tools under confidentiality agreements.

  • With Buyers/Sellers: Limited sharing (e.g., first name, city, contact number) to facilitate transactions and deliveries.

  • For Legal Obligations: When required by law, subpoena, court order, or government request.

  • In a Business Transfer: If Closet Cache is acquired or merged, user information may be transferred with appropriate notices and protections.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold.

  • Correction: Request correction of inaccurate or outdated information.

  • Deletion: Request deletion of your account and personal information, subject to retention exceptions (e.g., for tax or legal purposes).

  • Opt-Out: You may unsubscribe from promotional emails at any time.

You can access, update, or delete your account information by logging into your account or contacting us directly at privacy@closetcache.shop.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security Measures

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

7. Children’s Privacy

Closet Cache is not intended for use by anyone under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a minor, we will delete it promptly.

8. Third-Party Services

Our site may contain links to third-party websites or use third-party services (e.g., payment gateways). These entities are governed by their own privacy policies. We are not responsible for their content, privacy practices, or data handling.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it;

  • Request deletion of your personal information;

  • Opt out of the sale of personal information (note: we do not sell personal data);

  • Designate an authorized agent to act on your behalf.

To make a CCPA request, please email privacy@closetcache.shop.

10. International Users (GDPR Notice)

Although Closet Cache is a U.S.-based service focused on local users, international visitors (including those from the EU) have the following rights under GDPR:

  • Right to access, rectify, or erase your personal data;

  • Right to restrict or object to processing;

  • Right to data portability;

  • Right to lodge a complaint with a supervisory authority.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Your continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: tristan@closetcache.shop
Mailing Address: 501 N.Main St. Suite 7, Bloomington IL 61701
Phone: (618)936-0156